Billy Goat NA | FAQs

Billy Goat NA | FAQs https://www.billygoat.com/en-us/support/faqs Have questions about Billy Goat or any of our specialty turf products? Get your answers here with our FAQ section. en-us Thu, 16 Apr 2026 21:19:13 GMT 2026-04-16T21:19:13Z en-us Emissions Warranty https://www.billygoat.com/en-us/support/faqs/emissions-warranty <div style="background-color: #ffffff;"> <h1 style="line-height: 1.1; color: #f68617;"> </h1> </div> <div style="background-color: #ffffff;"> <p>The U.S. EPA and Briggs & Stratton are pleased to explain the emissions control system warranty (Emissions Warranty) on your 2023-2025 and later engine / equipment.</p> </div> <div style="background-color: #ffffff;"> <h1 style="line-height: 1.1; color: #f68617;"> </h1> </div> <div style="background-color: #ffffff;"> <p>The U.S. EPA and Briggs & Stratton are pleased to explain the emissions control system warranty (Emissions Warranty) on your 2023-2025 and later engine / equipment.</p> </div> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Femissions-warranty&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Thu, 16 Apr 2026 21:18:58 GMT https://www.billygoat.com/en-us/support/faqs/emissions-warranty 2026-04-16T21:18:58Z Billy Goat Support Who do I contact if I have warranty issues or questions about my engine? https://www.billygoat.com/en-us/support/faqs/who-do-i-contact-if-i-have-warranty-issues-or-questions-about-my-engine <p><span class="p2">Contact your local servicing engine dealer for assistance. Have your engine model number available when you contact the dealer. If you can’t locate a dealer in your area, contact the manufacturer’s at the number or website links below.</span></p> <p><span class="p2">Contact your local servicing engine dealer for assistance. Have your engine model number available when you contact the dealer. If you can’t locate a dealer in your area, contact the manufacturer’s at the number or website links below.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fwho-do-i-contact-if-i-have-warranty-issues-or-questions-about-my-engine&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:33 GMT https://www.billygoat.com/en-us/support/faqs/who-do-i-contact-if-i-have-warranty-issues-or-questions-about-my-engine 2026-03-17T16:15:33Z Billy Goat Support BC24 Series Outback Brushcutter https://www.billygoat.com/en-us/support/faqs/bc24-series-outback-brushcutter <h3>What type of lawn preparation is necessary prior to overseeding? </h3> <p><span class="p2">First, mow your lawn at the lowest setting on your mower. For best results, power rake to remove thatch from the lawn. If you plan on fertilizing your lawn, do so with a broadcast or drop spreader prior to overseeding. It is important not to water prior to seeding.</span></p> <h3>What type of lawn preparation is necessary prior to overseeding? </h3> <p><span class="p2">First, mow your lawn at the lowest setting on your mower. For best results, power rake to remove thatch from the lawn. If you plan on fertilizing your lawn, do so with a broadcast or drop spreader prior to overseeding. It is important not to water prior to seeding.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fbc24-series-outback-brushcutter&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:33 GMT https://www.billygoat.com/en-us/support/faqs/bc24-series-outback-brushcutter 2026-03-17T16:15:33Z Billy Goat Support Why won't my other equipment cut it? https://www.billygoat.com/en-us/support/faqs/why-wont-my-equpiment-cut-it <div class="hs-featured-image-wrapper"> <a href="https://www.billygoat.com/en-us/support/faqs/why-wont-my-equpiment-cut-it" title="" class="hs-featured-image-link"> <img src="https://www.billygoat.com/hubfs/Imported_Blog_Media/BillyGoat_Products_Dealers.jpg" alt="Why won't my other equipment cut it?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://www.billygoat.com/en-us/support/faqs/why-wont-my-equpiment-cut-it" title="" class="hs-featured-image-link"> <img src="https://www.billygoat.com/hubfs/Imported_Blog_Media/BillyGoat_Products_Dealers.jpg" alt="Why won't my other equipment cut it?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fwhy-wont-my-equpiment-cut-it&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:33 GMT https://www.billygoat.com/en-us/support/faqs/why-wont-my-equpiment-cut-it 2026-03-17T16:15:33Z Billy Goat Support BC26 Series Outback Brushcutter https://www.billygoat.com/en-us/support/faqs/bc26-series-outback-brushcutter <h3>What type of lawn preparation is necessary prior to overseeding? </h3> <p><span class="p2">First, mow your lawn at the lowest setting on your mower. For best results, power rake to remove thatch from the lawn. If you plan on fertilizing your lawn, do so with a broadcast or drop spreader prior to overseeding. It is important not to water prior to seeding.</span></p> <h3>What type of lawn preparation is necessary prior to overseeding? </h3> <p><span class="p2">First, mow your lawn at the lowest setting on your mower. For best results, power rake to remove thatch from the lawn. If you plan on fertilizing your lawn, do so with a broadcast or drop spreader prior to overseeding. It is important not to water prior to seeding.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fbc26-series-outback-brushcutter&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:33 GMT https://www.billygoat.com/en-us/support/faqs/bc26-series-outback-brushcutter 2026-03-17T16:15:33Z Billy Goat Support How should I clean my equipment? https://www.billygoat.com/en-us/support/faqs/how-should-i-clean-my-equipment <p><span class="p2">Power washing is the easiest way to clean your professional lawn equipment. Please be careful, as some components can be damaged during power washing. Please follow these guidelines:</span></p> <p><span class="p2">Power washing is the easiest way to clean your professional lawn equipment. Please be careful, as some components can be damaged during power washing. Please follow these guidelines:</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fhow-should-i-clean-my-equipment&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:33 GMT https://www.billygoat.com/en-us/support/faqs/how-should-i-clean-my-equipment 2026-03-17T16:15:33Z Billy Goat Support Does my Billy Goat warranty extend to my engine? https://www.billygoat.com/en-us/support/faqs/does-my-billy-goat-warranty-extend-to-my-engine <p><span class="p2">No, the engine manufacturer is responsible for your engine warranty.</span></p> <p><span class="p2">No, the engine manufacturer is responsible for your engine warranty.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fdoes-my-billy-goat-warranty-extend-to-my-engine&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:33 GMT https://www.billygoat.com/en-us/support/faqs/does-my-billy-goat-warranty-extend-to-my-engine 2026-03-17T16:15:33Z Billy Goat Support Where is the Model/Serial tag on my Billy Goat? https://www.billygoat.com/en-us/support/faqs/where-is-the-model-series-tag-on-my-billy-goat <p><span class="p2">The location of this tag varies per model. Following is a tag locator guide.</span></p> <p><span class="p2">The location of this tag varies per model. Following is a tag locator guide.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fwhere-is-the-model-series-tag-on-my-billy-goat&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:33 GMT https://www.billygoat.com/en-us/support/faqs/where-is-the-model-series-tag-on-my-billy-goat 2026-03-17T16:15:33Z Billy Goat Support What can I expect from my puncture resistant tires? https://www.billygoat.com/en-us/support/faqs/what-can-i-expect-from-my-puncture-resistant-tires <h2>What can I expect from my puncture resistant tires?</h2> <p><span class="p2">The sealant will last the lifetime of the tires. It will self-seal a puncture up to ¼” diameter and is effective in temperatures from -45° to +200°.</span></p> <h2>What can I expect from my puncture resistant tires?</h2> <p><span class="p2">The sealant will last the lifetime of the tires. It will self-seal a puncture up to ¼” diameter and is effective in temperatures from -45° to +200°.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fwhat-can-i-expect-from-my-puncture-resistant-tires&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:33 GMT https://www.billygoat.com/en-us/support/faqs/what-can-i-expect-from-my-puncture-resistant-tires 2026-03-17T16:15:33Z Billy Goat Support Power Raking vs. Aerating https://www.billygoat.com/en-us/support/faqs/ae400-series-4872-towable <h3>I'm confused, should I power rake or aerate?</h3> <p><span class="p2"><a href="https://www.billygoat.com/na/en_us/products/overseeders-power-rakes.html">Power raking</a>, sometimes called dethatching, and core aeration are not substitutes for each other even though lawns do experience some common benefits. </span></p> <h3>I'm confused, should I power rake or aerate?</h3> <p><span class="p2"><a href="https://www.billygoat.com/na/en_us/products/overseeders-power-rakes.html">Power raking</a>, sometimes called dethatching, and core aeration are not substitutes for each other even though lawns do experience some common benefits. </span></p> <img src="https://track.hubspot.com/__ptq.gif?a=39567892&k=14&r=https%3A%2F%2Fwww.billygoat.com%2Fen-us%2Fsupport%2Ffaqs%2Fae400-series-4872-towable&bu=https%253A%252F%252Fwww.billygoat.com%252Fen-us%252Fsupport%252Ffaqs&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Support FAQs Tue, 17 Mar 2026 16:15:32 GMT https://www.billygoat.com/en-us/support/faqs/ae400-series-4872-towable 2026-03-17T16:15:32Z Billy Goat Support