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Should a Billy Goat Machine fail due to a defect in material and / or
workmanship, the owner should make a warranty claim as follows:
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The Machine must be taken to the dealer from whom it was purchased or to an
authorized Servicing Billy Goat Dealer.
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The owner must present the remaining half of the Warranty Registration Card,
or, if this is not available, the invoice or receipt.
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The Warranty Claim will be completed by the authorized Billy Goat Dealer and
submitted to their respective Billy Goat Distributor for their territory.
Attention: Service Manager. Any parts replaced under warranty must be tagged
and retained for 90 days.
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The distributor service manager will sign off on the claim and submit it to
Billy Goat for consideration.
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The Technical Service Department at Billy Goat will study the claim and may
request parts to be returned for examination. Billy Goat will notify their
conclusions to the distributor service manager from whom the claim was
received.
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The decision by the Quality / Service department at Billy Goat to approve or
reject a Warranty claim is final and binding.
Note: To process a Warranty Claim, it is necessary to quote the Model &
Serial Number which are printed on the Billy Goat Serial Plate (See owner's
manual).
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