Privacy Policy

Information We May Collect 

You are not required to provide any personal information in order to obtain general access to the Site. However, in order to access certain information, services or features contained on the Site, we may require you to provide personal information such as your name, e-mail address, mailing address and phone number. For example, we will collect certain personal information if you choose to request product literature, videos or other informational materials, order products offered for sale on the Site, or send questions or comments to us via e-mail. 

We ask that you provide your name, state and zip code if you ask us a question, as the answer may depend on where you live. In addition, if you would like to purchase products or merchandise offered for sale on the Site using a credit card, we will collect your credit card information. 

How We May Use Your Information 

If you provide us with personal information, we may retain and use that information for several purposes. For example, we may use your personal information in order to process and fulfill any offers that you request. In addition, we may send you periodic communications by e-mail or regular mail if you do not opt out of receiving them. For example, we may provide you with special offers or information on our products. If you wish to opt out of receiving communications from us at any time, we give users the following options for doing so: 

You can click here to email us your request to opt-out. Please put the words "Opt-Out" in the subject of your email to us. 

You can click the "unsubscribe" link included at the bottom of each of our emails and follow the instructions on the web page. 

You can call our Customer Service Department at 1-816-524-9666. 

You can write to us at the following address: Billy Goat Industries, P.O. Box 308, Lee's Summit, MO 64063-03808 

Disclosure of Personal Information 

We may sometimes use other businesses to perform certain services for us, such as processing requests, sending postal mail and providing marketing assistance and data analysis. We may provide personal information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. In addition, if you request product literature, we may make your name and mailing address and e-mail address available to other home and gardening companies who have products or services that we believe will be of interest to you. If you do not want your name and mailing address given to these companies, please tell us, via e-mail at , regular mail (Billy Goat Industries, P.O. Box 308, Lee's Summit, MO 64063-03808), or by calling (1-816-524-9666). Except as provided in this Privacy Policy, we will not share your personal information with any third parties. 

Finally, we reserve the right to disclose visitor information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities. We also reserve the right to disclose visitor information when we believe in good faith that the law requires it. 


Cookies are pieces of information that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make web surfing easier for you by saving your preferences while you're at the Site. The use of cookies is an industry standard -- you'll find them at most websites. By showing how and when visitors use the Site, cookies help us see which areas are popular and which are not. Information such as the total number of visitors and pages viewed is most easily tracked with cookies. We may use the information from cookies to make improvements and updates to the Site and to tailor our services to our visitors' needs. You always have the option of disabling cookies using your browser preferences. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. 


Protecting the security of your personal information is very important to us. When you transmit personal information from your PC to our servers, your information is protected by both a "firewall" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.